United Kingdom

Customer Satisfaction results 2020

img

News - 16 February 2021

At ABN AMRO Asset Based Finance we open space for our customers to succeed through a solid partnership approach, based on robust industry knowledge and asset based experience. Understanding our customers´ visions and needs is fundamental in providing an excellent service.

The value we bring by our customer-focused approach is reflected by the results of our latest Customer Satisfaction Survey. A total of 920 customers from across Europe - France, Germany, United Kingdom and The Netherlands - participated in the research. They had the opportunity to provide feedback on their experience in a number of areas, including relationship management, the customer portal and quality of the funding solutions provided. Each response received triggered a donation from us to our chosen charity, Land Life Company - reaching a record total of 10.680€!

Take a look at our infographic below to learn about some of the insights our Customer Satisfaction results have shed light on. Please click here to see the infographic in full resolution.

More relevant articles