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Fit to serve: the transition to ONE ABF - part 1
Listen to our People & Culture lead, Andrew Johnston to find out how at ABN AMRO Asset Based Finance (Commercial Finance and Lease) we're embracing working consistently across our operating countries (France, Germany, UK and The Netherlands) whilst retaining local approaches and how we're staying connected during these challenging times:
Customer Satisfaction results 2020
Listening to our clients' needs and ambitions is at the core of our mission. Our yearly Customer Satisfaction Research gathers detailed feedback from ABN AMRO Asset Based Finance clients across countries and business lines (Lease and Commercial Finance) that helps us understand their goals and open space for them to succeed. In the UK, this research was conducted among Commercial Finance customers.
A Lean Journey: enhancing efficiencies and client centricity with Green Belt Training
In Q1, we initiated a Lean Journey for a number of colleagues across ABN AMRO Commercial Finance and Lease by organising a Green Belt Lean training programme offered by the Lean Consultancy Group.