When did you join ABN AMRO?
I joined ABN AMRO just over a year ago in September 2017.
Where did you come from?
Prior to ABN AMRO I was at Lloyds Banking Group for 18 years. Most of my time at Lloyds was spent in corporate banking and structured finance, with my last (and longest) role being a director in their corporate asset finance business, running the transaction execution and portfolio management team looking after their mid and large corporate clients.
What is your role here at ABN?
I head up the Sales Support and Portfolio Management functions within ABN AMRO Lease UK. Together we’re a team of thirteen people reporting up into the Commercial Director. Whilst the two teams work closely together their day to day roles are a little different. Portfolio Management’s role is to balance ongoing client account management with first line of defence risk duties (particularly around annual credit renewals), whilst Sales Support’s key focus is working closely with our relationship directors, introducers and clients to document and execute our transactions.
What’s the biggest value-add your role brings to clients?
Continuous improvement to our client offering and delivery. Change and constant improvement has to be a key part of a business like ours, so a lot of my time is spent working with the teams on how we can try and constantly work at making things better for our clients.
Who do you mainly interact with?
One of the great things about my role is that I get to speak to so many different parts of our business, both in the UK and the Netherlands, within Asset Based Finane and across the wider bank. I mainly interact with the Relationship Directors, the Credit Team, and the Service Centre.
What do you enjoy most about your role?
Interacting with so many people can be really enjoyable. There’s a great culture at ABN AMRO and everyone’s approachable and keen to help. Work can, of course be challenging at times, but it’s the people that make dealing with those challenges so much easier.
Where do you live?
I live in West Sussex with my partner Carla, step daughter Ebony (14), daughter Emelia (4), son Thomas (2), and two rather large cats.
What do you like to do in your spare time?
The youngest children in particular are quite a handful, so any spare time I do get is mostly spent recovering. I secretly quite enjoy a bit of DIY as well, but my favourite way to unwind is undoubtedly eating out.
What is your favourite film?
That’s a tough one - I like a real range of films... Recently I watched Infinity War for some escapist fun. For something a little more serious, probably Arrival.
What is your favourite kind of meal?
My waistband is testament to the fact I’m not fussy, but if I had to choose, probably anything French.
What was your earliest ambition?
At school I thought about graphic design, but unfortunately I lacked the one key ingredient - design talent. At university I thought about politics and the civil service, though an interview at the House of Lords for a research role quickly made me realise that I was perhaps better suited to the private sector. From thereon in it’s been banking and finance all the way.